Yealink Partner PrimeCare for Meetingboard Small Room 3 Years Applicable to Meetingboard65 but not included ETV
Yealink Partner PrimeCare Service Guidelines
Certified Service Partner Requirement:
Only Certified Service Partners can rebrand and embed Yealink Partner PrimeCare Service and sell it to end users.
Contact the Yealink Team for details on becoming a Certified Service Partner.
PrimeCare Service Inclusions:
Priority Support with Escalation during business hours
Hardware Advanced Replacement with next business day shipping
Hardware Warranty Service
YMCS-Room-Professional Package
Software Updates
Access to Yealink Online Support Center
Notes:
Hardware Warranty:Yealink MS Video products include a default 2-year hardware warranty.
Customers can enjoy an equivalent hardware warranty service period when PrimeCare Service is active, but the total hardware warranty period cannot exceed 5 years.
PrimeCare Applicability:
PrimeCare for MVC SKU is only applicable to MVC bundles with MCore Pro PC (C3/C4/C5 Kits).
PrimeCare for BYOD Room is applicable to meeting rooms equipped with UVC34/UVC40/S40/UVC84/UVC86/AV-Hub.
Coverage:
PrimeCare only covers products and accessories with a serial number.
Consumables such as cables, batteries, or mounting kits are not included in PrimeCare’s scope of service.
More Information
Manufacturer
Yealink
Warranty
36
Product Information
Optional Accessories
Available exclusively from GoTech Deals – Melbourne-based tech retailer offering fast Australia-wide delivery
SNOM D140 DeskTelephone, PoE, HD Audio, Cost-effective, 2 SIP Identities, Low Power Consumption (PoE)
Simplecom SE522 NVMe / SATA M.2 SSD to USB 3.2 Gen 2 Dual USB Connector Enclosure
Samsung 32" ViewFinity S60UD QHD 2560x1440 16:9 HDR10 5ms IPS DP HDMI Headphone USB-C Ethernet LAN HAS Tilt Swivel Pivot VESA Built-in KVM Switch
Samsung Galaxy XCover5 4G 64GB EE - Black*AU STOCK*, 5.3", HD+, 60Hz, 4GB/64GB,16MP/5MP, IP68, Dual SIM, 3000mAh,3 Years Warranty
Yealink T58WP 16 Line IP HD Android Phone, colour touch screen, BT Handset (BTH58), HD voice, Dual Gig Ports, Built in Bluetooth WiFi, USB 2.0 Port
SNOM D815W Desk Telephone, 5” (480x272) color LCD, 10 (36) configurable self-labeling multicolor LED keys, 2 USB ports, 3-year standard warranty
Samsung R500 27" 60hz Freesync Ips
Samsung Galaxy Watch7 Bluetooth (44mm) - Green (SM-L310NZGAXSA), 1.5", Super Amoled, 1.6GHz, 2GB/32GB, Bluetooth v5.3, 425mAh, 1 Year Warranty
(LS) Simplecom SE101 Compact Tool-Free 2.5'' SATA to USB 3.0 HDD/SSD(LS)
Samsung Galaxy Tab S10 Ultra Wi-Fi 1TB - Grey *AU STOCK*, 14.6", Octa-Core,16GB/1TB, 13MP/12MP, S Pen, 11200mAh, 2 Years Warranty
Grandstream GRP2613W 6 Lines, 6 SIP Accounts, 2.8 in scrn, PoE + GigE, Color, WiFi, HD Audio,
Simplecom EC318v2 PCI-e x4 to USB 3.2 Gen2x2 20Gbps USB-C Expansion Card
Samsung Galaxy S25 5G 256GB - Navy *AU STOCK* ,6.2" ,Full HD+ 120Hz,12GB/256GB,50MP/12MP, Single + eSIM, AI, 4000mAh, 2 Years Warranty.
Samsung Galaxy Watch5 Pro Bluetooth (45mm) - Grey Titanium (SM-R920NZTAXSA), 1.4" ,Display, Dual-Core, 1.5GB/16GB, 590mAh, 2 Years Warranty
Samsung Galaxy S24+ 5g 512gb - Onyx
Samsung Galaxy Tab Active5 5G LTE 256GB EE - Green *AU STOCK*, 8",Octa-Core, 8GB/256GB, 13MP/5MP ,Android, 5050mAh, 3 Years Warranty
Yealink Partner PrimeCare for MVC/ZVC Extra Large Room 5 Years Applicable to MVC S90/940/900,ZVC S90
Yealink Partner PrimeCare for Meetingbar Mediumn Room 3 Years Applicable to MeetingBar A30 

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