EPACK 3YR NBD Onsite with Activ F/ DEDICATED PERSONAL COMPUTING
Overview
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.
Features
HP TechPulse predictive and proactive alerts and notifications
Hardware health monitoring, provides updated fast health checks on devices in your fleet
Hardware device information – including BIOS and firmware updates
Auto-ticketing – for hard disk drives & batteries needing replacement
Remote problem diagnosis and support
Next business day onsite hardware support [1]
Replacement parts and materials
Firmware updates for selected products
Benefits
Fast response times
Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.
Quick resolutions
Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
High device uptime
Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
More Information
Manufacturer
HP
Warranty
36
Optional Accessories
Available exclusively from Go Tech Deals – Melbourne-based tech retailer offering fast Australia-wide delivery
mbeat® D12 Multi-Port Dual HDMI 4K USB-C Dock Dual 4K/60Hz HDMI output 100W USB-C PD 3.0 3x USB 3.2 1x Audio Port SD and Microsd
HP 5y Premium Onsite Notebook for Elitebook 660 650 640 G11 series 





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