Yealink Partner PrimeCare for Meetingboard Small Room 5 Years Applicable to Meetingboard65 but not included ETV

Yealink Partner PrimeCare for Meetingboard Small Room 5 Years Applicable to Meetingboard65 but not included ETV

Yealink Partner PrimeCare Service Guidelines

Certified Service Partner Requirement:
Only Certified Service Partners can rebrand and embed Yealink Partner PrimeCare Service and sell it to end users.
Contact the Yealink Team for details on becoming a Certified Service Partner.
PrimeCare Service Inclusions:
Priority Support with Escalation during business hours
Hardware Advanced Replacement with next business day shipping
Hardware Warranty Service
YMCS-Room-Professional Package
Software Updates
Access to Yealink Online Support Center

Notes:
Hardware Warranty:Yealink MS Video products include a default 2-year hardware warranty.
Customers can enjoy an equivalent hardware warranty service period when PrimeCare Service is active, but the total hardware warranty period cannot exceed 5 years.

PrimeCare Applicability:
PrimeCare for MVC SKU is only applicable to MVC bundles with MCore Pro PC (C3/C4/C5 Kits).
PrimeCare for BYOD Room is applicable to meeting rooms equipped with UVC34/UVC40/S40/UVC84/UVC86/AV-Hub.
Coverage:
PrimeCare only covers products and accessories with a serial number.
Consumables such as cables, batteries, or mounting kits are not included in PrimeCare’s scope of service.

More Information

Manufacturer

Yealink

Warranty

60

Optional Accessories

Available exclusively from Go Tech Deals – Melbourne-based tech retailer offering fast Australia-wide delivery